Key factors in a successful knowledge management model. Therefore, managing knowledge is a key component of modern knowledge management. Designing a reference model latifa oufkir, mounia fredj and ismail kassou. Knowledge management often aligned with training and learning, as well as. In recent years, there have been more and more new and interesting findings in the research field of knowledge management. Online journal of applied knowledge management a publication of the international institute for applied knowledge management volume 3, issue 1, 2015 1 defining knowledge management. Knowledge management km is the process of creating, sharing, using and managing the. Research article performance measurement for knowledge.
The meaning structures that underlie language embed major stocks of social and historically developed knowledge. Knowledge management as an important tool in organisational management. Succeeding in a global knowledge marketplace, paper delivered at the knowledge economy and china, beijing nov 1999. For 15 years he advised a wide range of across the world. However, the researches that empirically prove the existing link are very rare. Knowledge management is a complex tool, able to produce. The paper is able to demonstrate that knowledge management is a key driver of organisational performance and a critical tool for organisational survival, competitiveness and profitability. While many knowledge management maturity models have been proposed, details on how an entitys maturity can be assessed remains elusive pee et al. Winston churchill said, the empires of the future are the empires of the mind. The paper integrates four terms used in relation to knowledge explicit, tacit, declarative and procedural and it introduces an additional category.
The principles and practice of knowledge management by martie maria squier submitted in fulfilment of the requirements for the degree of m. Knowledge management as an important tool in organisational. Knowledge management national collaborating centre for. This book aims to introduce readers to the recent research topics, it is titled new research on knowledge management technology and includes. The goal of this book is to provide a comprehensive overview of knowledge management by examining its objectives, scope, strategy, best practices. Approaches and policies, a paper on policy issues affecting small and medium sized enterprise in europe. Therefore creating, managing, sharing and utilizing knowledge effectively is vital for organisations to take full advantage of the value of knowledge. International journal of knowledge management ijkm. This study aims to identify critical elements in knowledge management in. Knowledge management km dynamics have caused a lack of traceability and loss of explicit and tacit knowledge during a projects lifecycle. From knowledge management to knowledge commerce, knowledge management dec 1999. Knowledge management strategy for public health in canada. The knowledge in knowledge management fred nickols 5292010 this paper was commissioned for and appears in the knowledge management yearbook 20002001. Analysis of knowledge management within five key areas 3 issue 6 october 2011 4 and 5 present a discussion, some concluding remarks and suggestions for universities regarding the implementation of km.
Language, definitely, is one of those tools that we use to manage knowledge. The role of knowledge management in organizational development. This article discusses the role of the knowledge management system in enabling business leaders to predict the future and profit from it. If km is to have a future, it must give better answers to such fundamental questions as what is knowledge, what is knowledge management, where does knowledge come from, and what roles do learning and knowledge play in business performance. Knowledge management maturity has been a major topic of research in recent years kochikar 2000, ehms and langen 2002, kpmg 2003, pee et al. This document is dedicated to the conceptual and terminological challenges in knowledge management in projectoriented organizations. It also gives examples of successful knowledge management programs and notes possible pitfalls. Km seems to have been successfully applied in large companies, but it is. Abstract purpose the article is a report of an investigation of the current state of knowledge management implementation in consulting organisation, to identify the key knowledge variables. Knowledge management is a discipline a lot of people think knowledge management is a technology or software solution but it is much more than that. May 10, 2011 we use your linkedin profile and activity data to personalize ads and to show you more relevant ads.
Without the advent of powerful and sophisticated hardware and software tools, the. He david skyrme is a retired knowledge management consultant. Knowledge management km may be defined simply as doing what is needed to get the most out of knowledge resources. The principles and practice of knowledge management by. There are many taxonomies that specify various kinds of knowledge. Knowledge management and organisational learning, an. They have to be much more flexible, more responsive, and more. Researchers often imply this positive effect of knowledge management on organisational performance.
A project knowledge management framework grounded in design. Luhmann, however, pointed out that language, as a media and tool, creates tensions, which, in turn, generate further media. Km is also related to the concept of intellectual capital. Analysis of knowledge management within five key areas. The role of knowledge management in enhancing the competitiveness of small and mediumsized enterprises smes communications of the ibima volume 10, 2009 issn. As you explore other explanations of knowledge management bo newmans knowledge management forum is a good starting point youll detect connections with several wellknown management strategies, practices, and business issues, including change management best practices what is knowledge management. Knowledge management is the practice of ensuring insights, results and learning within an organization is captured and made available for staff to find, use, update, adopt and integrate into company processes. Therefore the aim of the paper is to analyse structure of knowledge management. Toward an applied compendium john girard, middle georgia state college, john. Obviously, you have to have a good piece of software or a good system to capture knowledge but thats not the whole equation. This book aims to introduce readers to the recent research topics, it is titled new research on knowledge management models and methods and. This guide seeks, in plain terms, to help you to consider your current approach to knowledge management with a view to building your organisational capabilities in important areas. In the fourth section, the paper explores ways in which individual managers knowledge becomes integrated to create managerial capabilities in an organization.
Getting to grips with intellectual capital, in a survey of value creation efficiency in the croatian economy november 2002. Why do we need it for corporates 41 disproportionately high portion of their km effort and resources on technology at the cost of peopleinvolvement or strategic commitment resulting in zero or very. Is information science in the department of information science faculty of engineering, built environment and information technology university of pretoria november 2003. A theoretical and practical guide for knowledge management in.
This is a knowledge management book covering the theories, frameworks, models, tools, and supporting disciplines that are relevant to both the student and the practitioner. New research on knowledge management models and methods. Inside sales executive role based at new delhi office based role responsible for managing key accounts management upselling products over phone handling south india region prefer any of the languages skills tamil telugu kannada malayalam. Analysis of the seven dimensions of knowledge management in. Knowledge management articles management study guide. If organization is able to use knowledge management processes properly, it can assess knowledge management, which allows it to find effectiveness of these processes and avert organization to right direction. Gray queens university 15 april 2001 abstract a wide variety of organizational practices have been proposed to support the creation. What we should know mohamed manai, division manager and felicia avwontom, principal knowledge management officer, opev, afdb the knowledge management issue. Km focuses on organizing and making available important knowledge, wherever and whenever it is needed.
The international journal of knowledge management ijkm provides a forum for academics, researchers, and educators to analyze global aspects of knowledge management from differing cultural perspectives and their use of knowledge and knowledge management. In a small midatlantic pennsylvania university leadership was a key success factor in transferring explicit and tacit knowledge. Knowledge management is now accepted as being a strategy which organizations must adopt to survive in this era of knowledge economy. It is owned by people in much greater degree than being used in business systems and organizations. Lets be honest knowledge management is surrounded by a great deal of hype. This knowledge management tools and techniques manual is the first release of a description of some of the key knowledge management km methods, tools, technologies, and techniques to be considered for selection within a km implementation initiative, especially in small and mediumsized enterprises. A strategic knowledge management approach to circular. Knowledge management is essentially about people how they create, share and use knowledge, and so no knowledge management tool will work if it is not applied in a manner that is sensitive to the ways people think and behave. Knowledge management is the transformation of knowledge in the form of insights, understandings, and practical knowhow that we all possess in other manifestations like books, technology, practices, and traditions within organizations of all kinds and in society. Scholarly articles structure of knowledge management. New research on knowledge management technology intechopen. The eca knowledge management strategy managing the knowledge of a knowledge organization including the work of the reprofiling task force 7, knowledge networking strategy issued july 20. Content creation and management tools are essential to structure and organize knowledge content for each retrieval and maintenance.
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